Heratio Help Center article. Category: Collection Mgmt.
Collections Procedure - Collections Management
A Guide for Museum Staff
What are the museum procedures?
The museum procedures help you keep track of everything that happens to objects in your collection. Think of it as a complete history for each item.
The Dashboard
Find it at: Admin → Collections Procedure Dashboard
When Objects Arrive
The Process
How to Record Entry
- Find the object in Heratio (or create a new record)
- Click Extensions → museum procedures
- Click New Entry
- Fill in the form:
| Question |
Your Answer |
| When did it arrive? |
Enter the date |
| How did it arrive? |
Deposit, loan, purchase, donation, or found |
| Who brought it? |
Name and contact details |
| Staying permanently? |
Yes = continue to Acquisition |
| If temporary, return date? |
When it needs to go back |
Lending Objects to Others
The Loan Out Process
Creating a Loan
- Go to the object
- Click Extensions → Collections Procedure → New Loan Out
- Enter the details:
| Field |
Example |
| Who is borrowing? |
National Art Gallery |
| Contact person |
Jane Smith |
| Email |
jane@gallery.org |
| Purpose |
Exhibition: "Modern Art" |
| Start date |
1 March 2026 |
| End date |
30 June 2026 |
| Insurance value |
R500,000 |
- Click Save
- Click Generate Agreement to create the paperwork
When a Loan is Overdue
The dashboard shows overdue items in red. Click on any overdue loan to:
- Send a reminder to the borrower
- Extend the loan dates
- Record the return
Checking Condition
When to Check
Condition Ratings
| Rating |
What it Means |
| ⭐⭐⭐⭐⭐ Excellent |
Perfect, no problems at all |
| ⭐⭐⭐⭐ Good |
Minor wear, normal for its age |
| ⭐⭐⭐ Fair |
Some issues, keep an eye on it |
| ⭐⭐ Poor |
Needs treatment, limit handling |
| ⭐ Unacceptable |
Serious damage, do not touch |
Recording a Check
- Go to the object
- Click Extensions → Collections Procedure → New Condition Check
- Fill in:
- Today's date
- Your name
- Overall rating
- What you can see (describe any damage)
- Does it need treatment?
- When to check again?
- Click Add Photos to document what you see
Tracking Locations
Why This Matters
When someone asks "where is the blue vase?" you need to answer quickly. Good location records save hours of searching.
Recording Movement
Every time an object moves:
- Go to the object
- Click Extensions → Collections Procedure → Record Movement
- Enter:
- New location
- Why it moved (exhibition, photography, storage)
- Who moved it
- Condition before and after
Insurance & Valuations
Recording Value
- Go to the object
- Click Extensions → Collections Procedure → Add Valuation
- Enter:
| Field |
Example |
| Type |
Insurance |
| Value |
R250,000 |
| Who valued it? |
ABC Valuations |
| Date valued |
15 January 2026 |
| Renewal date |
15 January 2027 |
The dashboard alerts you when renewals are due.
Quick Tips
Start each day with the Dashboard
- Check for overdue loans
- See what condition checks are due
- Note any expiring insurance
Update locations immediately
- Takes 30 seconds now
- Saves hours of searching later
Always photograph condition
- Pictures are worth a thousand words
- Essential for insurance claims
For technical support, contact your system administrator.
Collections Procedure - Collections Management
User Guide
Manage museum collections using UK Collections Trust museum procedures for object entry, loans, movements, and more.
Overview
Core Procedures
How to Access
Object Entry
Record objects coming into the building:
Step 1: Create Entry Record
Step 2: Add Objects
Step 3: Set Return/Decision Date
Loans Out
Lend objects to other institutions:
Loan Request
Loan Objects
Loan Conditions
Loan Workflow
Location & Movement
Track where objects are:
Current Location
Record a Movement
Condition Checking
Assess and record object condition:
Valuation
Record object values:
Collections Procedure Dashboard
Quick overview of collection activity:
Tips for museum procedures
Need Help?
Contact your system administrator or registrar if you need assistance.
Part of the Heratio AHG Framework